TERMENI SI CONDITII

We expect our site visitors to comply wiht the terms and conditions outlined by The Concept Web SRL, No. Reg. J16 / 944/2016, CUI 36030584, Craiova, hereinafter referred to as Concept Web, the provider of web design, hosting, online marketing and related services that may be contracted through this site.

1. DEFINITIONS
The following terms and conditions document is a legal agreement between THE CONCEPT WEB SRL hereafter “Developer” and “Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied. Developer is an Internet web design provider offering the Client graphical design, HTML, CSS, JavaScript, MySQL and other related computer programming languages.

2. ACCEPTANCE OF WORK
Quotations are valid for 15 working days from date of issue. When the Client places an order to purchase a website or website updates from Developer, the order represents an offer to Developer to purchase the website or website updates which is accepted by Developer only when an invoice is sent to the Client. No contract for the supply of services exists between Client and Developer until Developer sends an invoice to the Client for payment. The invoice equals acceptance by Developer (or third party supplier) of Clients offer to purchase services from Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether Client receives the invoice. Any other services on the order which have not been included in the invoice do not form part of the contract. The Client agrees to check the details of the invoice are correct and should print and keep a copy for their records. Developer reserves the right to withdraw from contract at any time prior to acceptance.

3. PERMISSION AND COPYRIGHT
All pages, images, text and code on Developer's website at www.theconceptweb.com are copyrighted material. Client and any visitors to the Developer's website at www.theconceptweb.com may not use any of the pages, images, text or code on the website for use on Client's or visitors own website or to create a website, templates without prior written permission from Developer. Copyright of the completed web designs, images, pages, code and source files created by Developer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer. These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Developer. Client agrees that resale or distribution of the completed files in full or in part is forbidden unless prior written agreement is made between the Client and the Developer. Client hereby agrees that all media and content made available to Developer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend Developer from any claim or suit that may arise as a result of using the supplied media and content. Client agrees that Developer may include development credits and links within any code Developer designs, builds or amends. Client agrees that Developer reserves the right to include any work done for the Client in a portfolio of work.

4. MATERIAL
Developer reserves the right to refuse to handle:
a) Any media which is unlawful or inappropriate;
b) Any media which contains a virus or hostile program;
c) Any media which constitutes harassment, racism, violence, obscenity, harmful intent or spamming
d) Any media which constitutes a criminal offence, infringes privacy or copyright
e) Any other questionable media at Developers own discretion

5. DOMAIN NAMES AND HOSTING
Client agrees to take all legal responsibility for use of third party domain name, hosting and email services and hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client's publication of material and use of the domain name, hosting and email services. Any support or payment due relating to the domain name, hosting and email services are to be made between the Client and the third party service. Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account which the Developer requires to upload the website if required as part of a project. Developer reserves the right without notice to refuse work with domain names or hosting and email services without reason for such rejection or refusal.

6. PROJECTS
The Customer agrees to provide the Company with all the necessary information they require to progress the project in a reasonable timescale. Delays of more than 15 working days by the Customer to provide the necessary information will constitute a breach of contract. The Company reserves the right in such circumstances to terminate the contract and recover the total cost of the project.
All alterations for websites projects are to be requested in writing either by email or postal mail by the Client. After the specified allowed hours of alterations have been completed, Developer reserves the right to advise the Client as such and send a separate quotation to the Client and to request payment for any further alterations. Developer reserves the right to request payment be received for further alterations before continuing work. Upon completion of an agreed design the Client is asked to confirm in writing by email or postal mail that the design is signed off as complete and agree that any further design alterations are chargeable. Client agrees to provide any needed information and content required by Developer in good time to enable Developer to complete a design or website work as part of an agreed project. Client agrees that a HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by internet browser software. Developer agrees to try and match the design as closely as is possible when building the code. Developer endeavours to create pages that are search engine friendly, however, Developer gives no guarantee that the site will become listed with search engines or of certain search results. In no event shall Developer be held liable for any changes in search engine rankings as a result of using Developers code. If an error or issue with the design or code arises during the project which does not allow the design or code to match the original specification, then Client agrees that Developer can apply a nearest available alternative solution. After site completion, a Client or a third party of their choosing may wish to edit their website code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then Developer reserves the right to quote for work to repair the website. Developer reserves the right to assign subcontractors in whole or as part of a project if needed. Client agrees that it is their responsibility to have regular backups of their website and software made by themselves or third party services in case of a software or hardware failure.
All communications between Developer and Client shall be by telephone, email or postal mail, except where agreed at Developer's discretion.

7. WEB BROWSERS
Developer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the main browsers Internet Explorer and Mozilla Firefox latest releases. Client agrees that Developer cannot guarantee correct functionality with all browser software across different operating systems. Clients agree that after handover of files any updated software versions of the main browsers Internet Explorer and Mozilla Firefox, domain name setup changes or hosting setup changes thereafter may affect the functionality and display of their website. As such, Developer reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

8. PAYMENT TERMS
All prices quoted are exclusive of VAT. All Customers will be required to pay a 50% non-refundable deposit of the project cost before any work can begin and all subsequent balances are due towards the end of the project and before handover of any finished files. All invoices must be paid in full within 7 days of the invoice date, except for the final invoice which will need to be settled immediately prior to handover of code and upload of site. The Developer will carry out work only where an invoice has been paid by the Client for the work, unless otherwise agreed at Developers discretion. Additional work requested by the Client which is not specified in the agreed quotation is subject to a separate quotation and Developer reserves the right whether to quote or accept additional work. If additional work is accepted by Developer may affect timescale and overall delivery time of the project. Once an invoice is sent to the Client it must either be paid by bank transfer, cheque made payable to SC THE CONCEPT WEB SRL and sent with proof of posting to the Developer's main postal address.
Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client. Client may request that the Developer cancel a project in writing by email or postal mail to Developer and the project is cancelled only if Developer confirms work has not been started on the project. If Developer has begun or completed the work and the Client no longer requires the files but have agreed to the work, they are still obliged to pay Developer for the work that has been carried out. All invoices are submitted by email except where required otherwise by regulations or agreed at Developer's discretion. Developer reserves the right to remove its work for Client from the Internet if payments are not received.

9. LIABILITY & WARRANTY DISCLAIMER
Developer provides their website and the contents thereof on an "as is" basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. Developer cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete. Developer endeavours to provide a website within given delivery timescales to the best of its ability. However, the Client agrees that Developer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery timescale. The Client agrees Developer is not liable for absence of service as a result of illness or holiday. The Client agrees Developer is not liable for any failure to carry out services for reasons beyond its control including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services. Developer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided. On handover of files from Developer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use. Whilst every effort is made to make sure files are error free, Developer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error free. If after handover of files errors are found in code the Developer has created and the main browsers Internet Explorer and Mozilla Firefox, domain name setup and hosting setup are the same as when work began, then Developer can correct these errors for the Client at its own discretion. If after handover of files errors are found in code the Developer has created and the main browsers Internet Explorer and Mozilla Firefox have released an updated software version, or the domain name setup or hosting setup has been changed, Developer can correct errors for the Client free of charge and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name setup or hosting setup. Should Client goes into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, Developer reserves the right to cancel forthwith any projects and invoice Client for any work completed. Developer shall have no liability to the Client or any third parties for any damages, including but not limited to, claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if Developer has been advised of the possibility of such damages. There are sometimes laws and taxes which affect Internet ecommerce. Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend Developer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet ecommerce. Developer may from time to time recommend to the Client that updates are needed to their site to comply with, including but not limited to, new legislations, software releases and web standards. Developer reserves the right to quote for any updates as separate work. Client agrees Developer is not liable for any failure to inform or implement these updates to their site. Client agrees that it shall defend, indemnify, save and hold Developer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

10. INDEMNIFICATION
Client agrees to use all Developer services and facilities at their own risk and agree to defend, indemnify, save and hold Developer harmless from any and all demands, liabilities, costs, losses and claims including but not limited to attorney’s fees against Developer or it's associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties. Client agrees this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name. Client also agrees to defend, indemnify and hold harmless Developer against any liabilities arising out of injury to person or property caused by any service provided or agreed to be provided or any product or service sold by the Client or third parties, including but not limited to, infringement of copyright, infringement of proprietary rights, misinformation, delivery of defective products or services which is harmful to any person, business, company or organisation.

11. NONDISCLOSURE
Developer and any third party associates agrees that, except if directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. Likewise, the Client agrees that it will not convey any confidential information about Developer to another party.

12. PRIVACY POLICY
Developer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with Romanian Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

13. INTERPRETATION
Developer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these terms and conditions. Developer shall be the sole arbiter in deciding what constitutes a breach. No refunds are given in such a situation. This agreement shall be governed by the laws of Romania which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law. Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law. Any and all matters pursuant to this agreement are governed by Romanian Law and are under exclusive jurisdiction of the Romanian Courts. The developer reserves the right to alter these Terms and Conditions at any time without prior notice, the latest terms and conditions are held at the developer’s registered office and can be requested at any time. By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms & Conditions of this Agreement, and agrees to be legally binding by these Terms & Conditions.

14. Cookie Policy
This website uses its own cookies and third parties to provide visitors with a better browsing experience and services tailored to the needs and interests of everyone. Also on this website there are links to third-party websites; Once these links are accessed, users are subject to the policy of that website.

Cookies play an important role in facilitating the access and delivery of multiple services the user enjoys on the Internet, such as:
• Customize certain settings such as the language in which a site is viewed, the currency in which certain prices or tariffs are expressed, the preservation of options for different products (measures, other details, etc.).
• Cookies provide site owners with valuable feedback on how their sites are used by users so they can make them more efficient and accessible to users.
• Allow multimedia or other applications from other sites to be included in a particular site to create a more valuable, useful, and enjoyable navigation experience.

What type of information is stored and accessed through cookies?
Cookies keep information in a small text file that allows a website to recognize a browser. The Webserver will recognize the browser until the cookie expires or is deleted. The cookie stores important information that enhances Internet browsing experience (e.g., user session id, referral page, current time, etc.).

Cookies like Google Analytics, Facebook Pixel, or Google Tag Manager retain anonymous information about user interaction with www.conceptweb.ro and persist until the browser cache is deleted.

15. Data Protection
Using the www.conceptweb.com site, you agree that The Concept Web SRL will process your personal data entered in the customer registration form, contact form or newsletter as well as the data that is collected in the trade with the Company for the following purposes : Providing information about marketing campaigns, web design, special offers, and / or other forms of service, via e-mail, SMS, phone, social media platforms, as well as contacting for customer opinion polls.

The consent given to the processing of personal data and the provision of the above mentioned data are voluntary. This consent can be revoked at any time, with effect later through a free notification to The Concept Web SRL. The notice of revocation of consent may be sent by e-mail to info@conceptweb.ro. Please note that the revocation of consent does not affect the lawfulness of the use of the data prior to the withdrawal of the consent. If consent is revoked, personal data will not be used for the above purposes.

16. Collection and processing of personal data
Personal data collected through the client registration form, contact form, or newsletter during future commercial transactions will be processed to conclude and execute the contract with these clients.

Personal data that is collected through the customer registration form and during all future business transactions will be processed for customer relationship and data analysis purposes. This includes market research, customer opinion surveys, customer analyzes, customer segmentation, and customer profile, to determine the purchasing behavior and customer activity, repeated purchase of certain goods and purchase data. We will also contact you for these purposes by email, SMS, telephone, fax or post. For the purposes mentioned above, your data will be stored in our database and will be enriched with data that we collect from public sources. In this respect, we mention that The Concept Web SRL company follows its legitimate interests in order to improve the services offered and the relationship with its own clients, which are the premises for achieving the performance indicators in business. The data collected and stored help The Concept Web SRL to learn more about your interests and needs. All your personal data collected through the customer registration form and throughout all future commercial transactions will be processed by The Concept Web SRL and in in order to provide you with information about your advertising and marketing campaigns by post and personal visits. It is necessary to follow our legitimate interests to inform you of our offers and services and to expand our relationship with our clients. If you have given us your prior consent, we will also use your personal information to provide you with our information by email, SMS, telephone or fax.

17. Providing Data and Duration of Storage
Providing the following data is required to be able to conclude a contract with you and process the customer's record: the customer's name (company name), business branch, legal form, billing address, company telephone number, fiscal code, identification of an authorized person in the company, proof of your company's existence. The rest of the data collected during the customer registration process is provided by you voluntarily. You are not required to provide us with these personal data and these data are not a legal or contractual requirement or a requirement to conclude a contract.

If you do not provide us with this personal data, this will not have any consequences on you. Your personal data will be stored until termination of the relationship with the customer, unless we have the legal obligation to store your data further in order to to present them to public authorities, for example tax authorities. Storing and transferring your personal data to public authorities for the purpose of fulfilling a legal obligation is legally based on Article 6, paragraph 1, sentence 1 (c) of the GDPR.

18. THE RIGHT OF PERSONS COVERED

The right to information
which means you need to know if your personal data is being processed; what data are collected, where they are obtained, and why and by whom they are processed.

Right of access
which means you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your personal data.

Right to update / rectification
which means you have the right to request the rectification or deletion of your personal data that is inaccurate or incomplete.

The right to delete
which means that in certain circumstances you may require that your personal data be deleted from our records.

The right to restrict the processing
that is, if certain conditions apply, you have the right to restrict the processing of your personal data.

The right to oppose processing
that is, in some cases, you have the right to oppose the processing of your personal data, for example in the case of direct marketing.

The right to data portability
you have the right to obtain your personal data in an appropriate format or, if possible, transfer it directly from one processor to another.

The right to file a complaint
if we refuse your application under Access Rights, we will give you a reason why. If you are not satisfied with the way your request was handled, please contact us by phone or e-mail.

The right of assistance from the supervisory authority
which means that you are entitled to the assistance of a supervisory authority and the right to other remedies.

Right to withdraw consent
which means you have the right to withdraw any given agreement to process your personal data.

Final provisions
All users of this site are subject to these terms and conditions so accessing them implies acceptance and compliance with the Terms and Conditions provided on this page. Web Concept reserves the right to modify the content of this page at any time without prior notice by the user. Changes made so are considered to be accepted by the user if he continues to use the site www.conceptweb.ro

 

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